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FAQ

Frequently Asked Questions

Questions about websites, apps, branding, logo design, graphic design support, timelines, pricing, and what it is like to work together. If you do not see what you need here, get in touch and I will answer directly.

Need a straight answer?

If your project has a deadline, platform, or budget question, send a note and I can tell you what makes sense before you commit.

Ask about your project
What kinds of projects do you take on?

I take on business websites, WordPress development, branding, logo design, graphic design, presentation design, marketing materials, and selected print work. Some projects are full launches, while others are focused updates or ongoing design support.

Do you work with small businesses or larger organizations?

Both. I work with established small businesses, independent organizations, and larger teams that need focused design or support. The fit matters more than the size of the company.

Do you only build WordPress websites?

Nope. I also build custom apps, cms, or on your platform of choice. I do build custom WordPress websites, Gutenberg editing experiences, and theme updates for older sites that need to be cleaned up or modernized. WordPress is still a strong fit when you need a site that is easy to manage without unnecessary complexity.

Can you work with our existing site, brand, or developer?

Yes. Not every project starts from zero. A lot of useful work starts with reviewing an existing site, identifying where the user flow or messaging is breaking down, and then rebuilding the important parts around the actual goals. I can also refine an existing brand, create new materials inside an established identity, or collaborate with your internal team or outside developer.

Can you handle web, branding, and print together?

Yes. Keeping the website, logo, presentations, print collateral, and marketing materials aligned usually leads to a clearer brand and fewer handoff problems.

Do you handle ecommerce or online stores?

Absolutely. I can help with catalog, cart, and conversion-focused work when ecommerce is part of the project. If your store depends on a specific platform or integration, I can tell you up front whether it is a good fit or I can recommend a platform that fits your needs.

How do projects usually start?

Projects usually start with a conversation about goals, audience, constraints, and what is not working right now. From there I put together a scope, recommendation, and next-step plan so you know what is being proposed before work begins.

What do you need from me before we begin?

A clear sense of your goals is the most important thing. Existing brand materials, site access, examples you like (and hate), content outlines, and any internal constraints are all helpful, but we can also figure out the gaps together at the start.

How is pricing handled?

Pricing depends on the scope, timeline, and type of support needed. Some work is priced as a defined project, some is phased, and some makes more sense as ongoing support. I would rather define the right scope first than give you a misleading flat number too early.

Do you offer ongoing support or retainers?

Yes. Ongoing support can be useful when the site, brand, or marketing materials need regular attention. That can include updates, new pages, landing pages, design refinements, technical maintenance, or continued creative support over time.

How long does a typical project take?

That depends on the size of the project and how quickly content, feedback, and approvals move. Smaller focused projects may take a few weeks. Larger website or brand engagements can take longer. I outline timing before work starts so expectations are clear.

What if I am not sure exactly what I need yet?

That is common. You do not need to arrive with a perfect brief. If you can explain what is not working, what you are trying to achieve, and what constraints you are dealing with, I can help define the right scope from there.

Let's talk about your goals.